I do have the full complete Adobe Creative Suite 3 (Illustrator) on the production computer connected to the cutter, as well as the complete Adobe Creative Suite 4 on my design work station. if you have a 3rd party firewall installed, be sure to configure both windows build-in and the 3rd firewall to ALLOW access for both Illustrator and Cutting Master 2. If you believe you have a full version of Illustrator, then the problem is caused by your software firewall blocking Illustrator from accessing Cutting Master 2. I received and answer to this question from Graphtec, and wanted to share with folks here as this issue has come up before, when I did a Signs 101 search, I found others have had this problem before.Īnyway, here is want Graphtec said in a reply email today:
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